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Privacy Policy

This Privacy Policy outlines the principles for the processing and protection of personal data obtained during the use of services provided by “Globalalo” and its affiliated entities. Globalalo respects your privacy rights by processing your personal data lawfully and securely. 

 

1. Scope and Purpose

 

This Policy applies to all Services, mobile applications, websites, and other digital platforms offered by GlobalAlo, and describes the methods regarding the collection, processing, protection, and sharing of personal data of individuals (users, visitors, subscribers, customers) who use our services. Our aim is to protect the privacy rights of our users and ensure the secure processing of personal data.

 

2. Information Collected and Collection Methods

 

GlobalAlo may collect personal data in various categories for the purpose of providing the Services and improving the user experience:

 

  • Identity Information: Information that directly identifies the user, such as name, surname, date of birth, identity number.
  • Contact Information: Information that allows us to reach the user, such as phone number, email address, residence address.
  • Account Information: Information that provides access to our services, such as username, password, and session information.
  • Device and Browser Information: Technical information about your device, such as IP address, device type, operating system, browser type.
  • Location Information: Location data of users, geographical region information, and similar location information for data analysis.
  • User Interaction Information: Information about how you interact with our services, such as visited pages, browsing duration, actions taken, preferred features.
  • Payment and Financial Information: Credit card information, billing address, and other payment information used during the billing of Services may be securely processed and stored through our payment processors.

While Globalalo does not collect all the data mentioned above, it may collect, store, and process the specified data, including but not limited to the data mentioned above, for the purposes stated under the heading 'Purposes of Processing Personal Data', but not necessarily limited to these items. 

3. Purposes of Processing Personal Data

 

GlobalAlo processes your personal data within the legal framework and for the following purposes:

 

  • Service Provision and Management: Ensuring the uninterrupted and secure provision of Services, managing transactions, and providing access to user accounts.
  • Customer Support and Communication: Responding to support requests, resolving user complaints, providing information about the Services.
  • Security and Fraud Prevention: Taking necessary security measures to prevent abuse and security breaches.
  • Fulfillment of Legal Obligations: Ensuring compliance with relevant legal regulations and responding to official requests.
  • Analysis and Reporting: Analyzing user behavior, improving services, evaluating new features.
  • Marketing and Advertising: Providing marketing content tailored to users' interests, informing about promotions and campaigns.

4. Sharing and Transfer of Information

 

GlobalAlo is responsible for protecting user privacy and shares your personal data with third parties only in the following cases:

 

  • Service Providers and Business Partners: With third-party providers who perform functions such as providing technical infrastructure, data storage services, and payment processing.
  • Legal Requirements: With competent authorities in line with court decisions or legal obligations.
  • Corporate Transactions: Your data may need to be transferred to new legal entities within the scope of corporate transactions such as company mergers, acquisitions, asset sales.
  • Statistical and Anonymous Data: Anonymous data that does not identify users and is used for analysis and research purposes may be shared with third parties.

 

5. Cookies and Similar Technologies

 

GlobalAlo uses cookies and similar technologies to ensure that our Services are provided in a user-friendly manner. Cookies are small files placed on your browser to remember user preferences and use the Services more effectively. Data collected through cookies can be used for the following purposes:

  • Session Management: Ensuring users' sessions remain open and maintaining session continuity.
  • Analytics and Performance: Collecting information on how users use the Services to make them more effective.
  • Advertising and Marketing: Providing advertising content tailored to users' interests.

You can refuse the use of cookies through your browser settings, but in this case, you may not be able to fully benefit from some of our services. In particular, you may need to log in on your existing devices in the Globalalo session, and you may experience difficulties in terms of user experience. 

 

6. Security of Personal Data

 

GlobalAlo takes the highest level of technical and administrative measures to ensure the security of your personal data. Data is protected against risks such as unauthorized access, loss, disclosure, destruction through security protocols and encryption methods. However, the complete security of data transmitted over the internet cannot be guaranteed.

 

7. User Rights

 

As personal data owners, you have the following rights:

  • Right of Access: The right to learn whether your personal data is processed and to access your data.
  • Right to Rectification: The right to request the correction of incorrect or incomplete data.

To exercise these rights, you can send an email to [email protected]. Your requests will be concluded within legal periods, and you will be informed.

 

8. International Data Transfers

 

GlobalAlo may not only process your personal data within the country where the company headquarters is located. If our service providers or business partners are located abroad, your data may need to be transferred abroad. In such transfers, necessary steps will be taken in accordance with legal regulations to ensure the security of your data.

 

9. Policy Changes

 

GlobalAlo may update this Privacy Policy from time to time. Policy changes become effective upon the publication of the updated policy on our website. Users are advised to regularly check for changes in the Privacy Policy.

 

10. Contact Information

 

If you have any questions, please contact us by sending an email to [email protected]. The last update date of this text is May 01, 2024.